QA and Level-1 support roles most at risk from AI based on FICCI–KPMG skills report
A FICCI–KPMG report at the FICCI Global Skills Summit cites NITI Aayog in flagging displacement risk for QA engineers and Level-1 support agents by 2031, against up to 40 lakh AI-augmented jobs — if large-scale reskilling begins now.
