CARS24 Launches Autonaut
India’s First AI Chatbot for Cars
CARS24, India’s leading autotech platform, has unveiled Autonaut, a cutting-edge AI-powered chatbot designed to revolutionize how India interacts with cars. Built in-house at CARS24’s GenAI Labs, Autonaut is among India’s first multilingual automotive AI chatbots, offering intuitive, human-like conversations to simplify and elevate every aspect of car ownership.
Whether it’s helping users choose the perfect car, providing insights on selling, or offering post-sale guidance, Autonaut answers all car-related questions with precision and ease. Tailored for buyers, sellers, and enthusiasts alike, it transforms the often complex car journey into a seamless and empowering experience.
Powered by cutting-edge Retrieval-Augmented Generation (RAG) technology, Autonaut is more than just a chatbot—it’s a personal car expert designed to make the car discovery and ownership journey seamless, enjoyable, and worry-free. From providing tailored recommendations to answering complex queries with precision, Autonaut is engineered to empower people at every step of their car journey. According to CARS24, early traction for Autonaut has been remarkable for Autonaut, with 36.25% of people adopting Autonaut within days of its pilot launch.
Autonaut was built with one mission: to eliminate uncertainty and empower users to make confident, informed decisions. Whether someone is buying their first car, upgrading to a new one, selling a vehicle they’ve owned for years, or is simply curious about the latest automotive trends, Autonaut ensures they never feel nervous, unsure, or overwhelmed. From questions like “Which car is best for a family of five?” to “Can this car be upgraded with CNG?” or “What’s the RC transfer process?” Autonaut provides answers with clarity and confidence.
Autonaut is the result of countless hours of research, innovation, and collaboration by CARS24’s team of tech and automotive experts. Extensively tested with some of India’s top car specialists, Autonaut ensures every response, recommendation, and insight is backed by industry-leading expertise. This meticulous validation process guarantees reliability, setting a new benchmark for trust in AI-driven car solutions.
Powered by our in-house Intent & Entity Detection Architecture coupled with our proprietary RAG and Recommendation engine all driven through GenAI, Autonaut turns complex data into simple, actionable insights. Its conversational tone encourages users to ask openly about anything, whether basic or complex.
Autonaut also learns from every interaction. With each conversation, it grows smarter, tailoring future responses for even better accuracy and relevance. This ability to adapt and evolve ensures users always receive the most relevant, up-to-date insights. To make it easier for our users we have also integrated Autonaut with Whatsapp.
